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Maintenance and aftercare

Maintenance and customer support

Report a problem / Ask a question

Call Browns and you talk to an expert.  No call centres, just a member of our highly skilled customer support team.  What’s more, you talk to an expert with a close working knowledge of your system.  We encourage you to call us with your questions so that we can build a truly personal aftercare service for you.

Please telephone us and a member of our team will be glad to help.

Telephone: +44 (0) 300 302 3299

New feature request

New feature request

Request a new feature to be included in any of Brown’s solutions.

» New feature request

Peace of mind

When you buy from Brown’s, you get a two-year maintenance agreement, free of charge in the first year.

The Brown's maintenance agreement gives you complete peace of mind:

Brown’s also provide new features under the agreement.  But this does depend on your hardware and the scope of the new feature, so we do reserve the right to charge for this.

You may want more than our standard offering, and like everything else, you can negotiate this according to your individual requirements.

Finally, if you do not wish to take out a maintenance agreement at the point of sale, we operate a one-year warranty and a return to factory policy.

Need help?

+44 (0) 300 302 3299

+44 (0)20 8852-3299

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Registered Office:- Melbury House, 34 Southborough Road, Bromley, Kent, BR1 2EB, United Kingdom
Registered in England No.  1383993 VAT no.  GB 324 0337 00
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